ALL THE NEWS THAT NOBODY KNOWS: The Wild Wild East is a memoir of my time marketing in Asia – but that's a little long for here, so check below and see it all in real time. ©2008 David.E.Carlson@gmail.com
Monday, June 20, 2011
Cartoonist Hugh MacLeod - Almost Famous - WWED Reporting for The Morton Report
Saturday, December 11, 2010
Hacktivism against brands: Detri-viral Marketing III
Merria
m Associates reports: "It was just a matter of time before the kinds of people who vandalized brand symbols at world economic summits resorted to brand cyber-vandalism. The Wikileaks hacktivists have targeted and threatened global brands like Mastercard, Visa, Paypal, Amazon, Twitter and Shell. Because of their symbolic power, brands are regularly co-opted to attract attention and dramatize political issues. That is how The Gap has become a symbol for sweatshops, McDonald's for the obesity epidemic, Walmart for labor violations and on and on. Many brands are more powerful than sovereign nations. Of the 100 largest economies in the world, 51 are corporations, not nations."My first attended discussion at the Vietnam Digital Marketing and Technology Conference was a really fast talking guy from Singapore who gave a very convincing presentation on how, over the last year, Nike won and Accenture lost by their corporate behaviour regarding Tiger Woods*. In terms of public sentiment only, Nike won favour by standing by Tiger Woods and Accenture (those lovely folks who used to be Arthur Anderson) lost. People all over the world vote with their wallet (or credit card) every day. Last year the gay website Fabulis, had their account frozen by CitiBank when a mid-level manager thought the website contained "objectionable content". It did not, unless of course, you are homophobic. "When telephone calls, emails and meetings failed to resolve the situation, Fabulis site owner Jason Goldberg started an online attack, blogging snippets of bank conversations and virally sharing their stonewalling decisions. Just twenty-four hours after Goldberg’s blog campaign began, Citibank recanted, issuing an email apology to Goldberg. Having created an online PR disaster for the bank, Jason then took his business and $625,000 account elsewhere.", reports Business Spectator.
Hacktivism, while mainly associated with the WikiLeaks story currently, can now be practiced by anyone with a computer, an opinion and a few others who agree with them - and all brands should very much be aware of that. I've coined it Detri-Viral marketing. Of course, the best defense is a pro-active offense. More on that here.
For more on digital marketing and social networking see:
Xing vs. LinkedIn: Round II
Trial and Error: The New Normal
What's Wrong With My Social Networking? Xing vs. LinkedIn I
Low Tech Germany. Who Knew?
Advertising People and Blogs
How to Write the Best Blog in the World
What If Gutenberg Had a Blog?
If Blogs Are Free Does That Make Them Worthless?
Detri-Viral Marketing II: The Top 10 Social Media Blunders
Bright Lights, Big Internet and the WWED
Saigon Digital Marketing Conference Successfully Avoids Plumbers Convention
A Tale of Many Marketing Conferences
Detri-Viral Marketing I: How Web 2.0 Can Go Against A Brand
Marketing Predictions for 2009
Barcamp Saigon 2008
"Ignore Everybody" is Born: A Plug for Hugh MacLeod
Are the Bloggerati Missing the Market? Asia has Risen,
Into the Gapinvoid - Web 2.0 Social Networking Born 20 Years Ago
Tuesday, November 30, 2010
Desperate Measures

I'm finding way too much complacency in Vietnam today. Because of a protected economy and people just loving even the worst of jobs and situations entirely too much, just because they're afraid of wanting better - they don't work hard enough. It makes them lazy. It makes them boring. Even some of the expats who work here. I liked Korea after the Asian economic crisis of 97. They were hurt. They were hungry. They were fucked. But in the end, it made them better. It made them what they are today. Wealthy, confident and kicking ass and taking names. Like America used to be.
Thursday, August 19, 2010
Joy, shit, art and inspiration: How much of one not to take to get the others.
As an employee one can do little about this syndrome and when one's employer guarantees a certain level of security and hopefully fair pay it is really our responsibility to just suffer the work and get it done with as few complaints as possible. But as an independent contractor the rules change a bit. We do our best to estimate the time involved, the work to be done, our competence at said work and a reasonable rate of pay. And then the nose goes to the grindstone. If one has been briefed relatively well by the client, then one's estimate should be fairly close. But if not, one of two things will be true: Either you've estimated poorly, or the client has not been completely honest with you. In my case recently, it turned out to be the latter - and that doesn't necessarily mean the client was not honest - more logically it seemed as if the client was not particularly good at estimating himself. In any case, the job swung wildly out of control in a way that I hadn't seen since the very beginning of my career. Nothing at my company in Korea had ever become this far gone, nor at Leo Burnett or any of the major agencies I have ever worked for, so it fell back to my early career experience to figure out what to do.
Concern, issue, problem.
In order to let people know what level of severity a job might be it, the above diplomatic language was explained to me to describe just how deep the shit is in any crucial work situation. It works like this: When the boss says he has a 'concern', that's the first red flag - something has been brought up and it's your job to address it. But concerns, if not addressed becomes 'issues', the second red flag - And issues, if not resolved become 'problems', usually the third and final red flag, - and that usually means that something is now costing somebody money - maybe a lot of money.
When
you're an employee this system needs to be understood from the top down - meaning that if your boss uses this graduating scale of severity to impress upon you, your responsibilities, you better hop to it. But if you're working as an independent contractor and the client requests become well outside the original agreement, this scale can be reversed, and used to let the client know that things are getting squirrely. 'Concern, issue, problem'. Don't use it at your own peril and you'll loose a ton of sleep and money.I used it for a week this last week and made sure that people were aware of a situation getting worse. It didn't effect their behavior much, they were still late and disorganized, but at least it made me feel better and put me in a position to say, "I told-ja-so", later. CYA. It reminded me how much I dislike a lot of the defense mechanisms I learned in a corporate culture
Having finished a bit of a 'a few weeks in hell', I set about understanding my home again - not the bunker I has established for my month-long+ writing war. The place with a full ashtray everyday, a grimy computer, tons of magazines and books and notes and rubbish all around. The place that looks like a war room. So I cleaned the fridge.
There's something so thrillingly liberating about remedial tasks. I remember having a job at Avis Rent-A-Car when I was paid to sweep a large garage every week on Saturday. It took four hours. And took all my cares away. In four hours, sweeping mostly in one direction, around antique cars under shrouds, with one rolling garage door up and the sunlight shafting through and casting a wide dusty widening stripe across the oil stained concrete floor, I was able to daydream and think and create and put my problems into the background for the afternoon. I loved it. And that's what cleaning the fridge, washing the dishes, cleaning nasty surfaces and making an actual meal did for me today. It helped me think. It helped me clear out my email. It helped me remember what is important in life - and that, I remembered, was balance. And I seem to have been out of balance for quite some time now. Out of understanding that the reason we work is not just to pay the bills, but to get to spend our money in a way that is enjoyable and meaningful to us every day. Isn't that why you work? Having music around makes me feel this way.
And so, in my shuffley, scroungy, no program cleaning day, I stumbled across this illustration by Seth Godin. (above) This illustration that juxtaposes graphs on joy, hassle (shit) and the inverse reaction one has on the other. Going through Seth Godin's stuff is sometimes difficult because he explains things too much. But this one is simple. The less shit you get, the happier you will be. And this, I needed to remember. The thing that told me that when the stress of the job outweighed the joy that job gave me, that maybe it was time to do another job. Or simplify the one I had and let the client know that things had become, a problem.And so I did, and tomorrow I will find out if that argument hit any paydirt with the client.
In Seth's writings I also found the following quote, which I like very much. is says: "A is for Artist: An artist is someone who brings humanity to a problem, who changes someone else for the better, who does work that can't be written down in a manual. Art is not about oil painting, it's about bringing creativity and insight to work, instead of choosing to be a compliant cog." (from Linchpin). And I accompany this quote with a drawing from Hugh MacLeod. A drawing that exemplifies what we all should be working towards. Inspiration. - In my life I have gone above and beyond the call of duty for different reasons at different times but always in pursuit of something that was well above average. Yes, I have done it for money, and certainly I have done it for love but it's far more important to do it for art and inspiration. Stan Richards said to me once, "Do what you love, and the money will follow." I just keep believing that every day, and that way, I do something I love every day, and sometimes, get paid very well for it.Friday, April 30, 2010
Tuesday, April 20, 2010
Accused of dreaming...
Recently, I have been accused of drinking and smoking, both true, and being a perfectionist, sometimes true, and dreaming, always true. And all by a person who has never had a dream come true or smoked. I find that sad. And I like this cartoon by Hugh MacLeod that explains it in more rational terms.Those of us in the creative arts do what we do because we love what we do, and hate doing what we don't like to do. And that is that. It is simply worth so much more to suffer through the down times in business to live and see the day where ideas are born, produced and enjoyed by others, than it is to work in mediocrity forever buying boredom and unhappiness.
I don't know anyone in the business who ever got into it for the money, but I've seen quite a few people (including myself) make a bit of money in the process and then the challenge becomes keeping ones bearing. What's more important? The process or the profit?
So have another dream. And keep the strength to make it come true.
From The Loose Canon Manifesto
Dreams are persnickety and fickle things
living totally in space, untethered to anyone
And if no one shares them with us, they go away
Dreams take confidence
Dreams take planning
Dreams exist
Dreams keep us going
Dreams pervade our waking hours
but without trying to realize them, are worthless
Dreams have no use for the conflicted
Without love, dreams die
Dreams are not selfish
they invite us all
Wednesday, November 11, 2009
What If Gutenberg Had A Blog? - Technorati Rankings Updated: Nothing Much Happened (XIV) in Munich Today
To give you an idea of where that puts us in the total universe, lets look at a few benchmarks: Ranked as number one for as long as anyone could say the word blog is the Huffington Post with an Authority of 964 out of a total 1000. Coming in a lot lower but still with over a million hits a month is Hugh MacLeod's Gapingvoid at an Authority of 579 to place at 1925 - and he just published a best-selling book. So with WWED clocking in at an Authority of 118 and ranking 45,120 I feel about as good as I should, considering that I haven't published a farking thing, except the blog. So something is happening, but I'm not sure exactly what. All I know is that when I show my dad a report card with a better grade than last time, he gives me money!
The photos here are all from the public library here in Munich, the Bayerische Staatsbibliothek, and an exhibit they had on Gutenberg and his application of the printing press. As we now stand on the precipice of an entirely new information distribution system, the Internet, I can't help but wonder what Gutenberg would have thought of it and what his handle on Twitter might have been or blog might have looked like...
For more on blogs, blogging and bloggers, check here:
Advertising People & Blogs - The Travis Diaries VI
How to Write the Best Damn Blog in the World
Throw That Blog a Bone!
If Blogs Are Free Are They Worthless?
What If Gutenberg Had a Blog?
If You Like the Blog, Read the Book>/a>
2008 Annual Report - The Wild Wild East Dailies
Blog Redesign WWED
BarCamp Saigon 2008
Attraction vs. Conversion - How to Power Your Blog
Are the Bloggerati Missing the Market?
Saturday, November 7, 2009
Review of WWED: Can You Spot Rejection? II
There is a big difference beween you and Hugh Mcleod:
Ooh, that hurts. Hugh is a best selling WSJ writer and the reviewer knows I know him.
His book bases on cartoons: His cartoons, which are unique and entertained and not imitable. NEver. Form that point, his blog just delivers a platform to communicate that unique thing and can sell it and his cartoons.
And I am not a cartoonist.
You jump into the mass writer market, and your book bases on like or dislike, very controversal, and it makes you frustration.
I wish I had had this advice earlier. It could have saved me a successful career in the advertising business and a lot of frustration.
YOu blog is nice nice, basing on personal experience, a bit creative, nice nice, but not so unique like Hugh. Please wake up, you might be very talented but what you are doing with the blog does not make you unique. Neither content nor expression.
So the content and the expression suck. Is there anything else? Go shoot myself?
So, do you want to live with and depend on bad comments or good comments of any reader for ther est of your life and be frustrated everyday? When I see you, I dont see a confident man but a frustrated one?
Find me a person in the creative arts who doesn't experience frustration and I'll show you someone who's probably not very talented. Making any art is always driven by the feedback one gets from the consumers of that art. That's how it works. That's why it works.
Dont kill yourself that way. As a friend, I would like to tell you: Dear David, wake up. I learned on internet about jsut one guy who succeeeded with his blog so that it is integrated into a newspaper. You alone do not come fromthe journalism business, but a creative writer at adversiting companies.
These days I think having a background in journalism could be a liability. I'll take my chances.
So your book is exiting, has a mix of many things, complicated but for me not so deep in content if it shoud be the way of literature.
NO clear positioning, describing the nice story of a creative person going to the east...A travel book perhaps...But Many other personal stories are comparable: Success bases on like or dislike, but no big success.
There may be a million better stories, but they're not mine - even the reviewer has a more interesting story than mine. All I try to do is write down, as best I can, the images and feelings I have. What happens after that is out of my hands. But what I can say so far, is that my good reviews far outnumber this one.
Hugh's book is unique: simple, full of cartoons, claer messege, easy to read. It is unique, clear unique, not comparable....
Yes, we already know I'm not Hugh. This is bordering on just plain cruel.
Dont kill your self, David. Success can be a grateful day, after David finishes his job to survive and writes in confidence, and bigger things will happen, step by step, in a apeaceful way.
Comments please. And please refer to my previous post, 'Can You Spot Rejecton?'
Interesting how some critics have never done much themselves, which might make it easier for them to tell us what we're doing wrong. One thing I won't be doing for sure is killing myself over this. This week the Technorati Authority for WWED jumped to 115 from 103 earlier in the week placing us at number 52,929 - and that's out of maybe 120 million blogs worldwide - so do I feel bad for my 21 months work? I could feel worse. When I first saw the review above I felt immediately the anger from the reviewer and of couse it bothered me. It hurt me deeply, not because someone trashed my art, but because they trashed two projects I care deeply about and pour a lot of emotion into. It was an attack on my hope. And if the people closest to you don't believe in what you are doing, why bother doing it? I'll survive. Maybe that person wasn't really so close to me as I had thought.
On the funnier side was this email comment from a reader: "I love hate mail", it read, "When you get it, you know you've done something right!"
Touche!
Monday, June 29, 2009
Tuesday, June 23, 2009
Wednesday, March 25, 2009
Detri-viral Marketing: When Web 2.0 works against a brand - How Not To Market in Asia III
Inspi (red), or just ti (red)? I recently saw an entire campaign for a local marketing agency that takes this concept directly and uses the word admi (red) instead of inspi (red) to invoke the name of the company, which happens to be the last three letters of the word and a primary colour that is not blue or yellow. You do the math - and that will lead you to the following equation - did the company come up with this copy/graphic idea themselves, or take it from the more than famous campaign you see here? Go figure. The "Product Red" charity campaign has run globally for nearly a decade as an effort to brand red products with a certain percentage of the proceeds going to help eliminate Aids in Africa. Microsoft, The Gap, Starbucks, Apple iPod and the band U2 have participated and it has probably occupied more public service media space than any other campaign in the world over the last decade. But maybe not in Vietnam. So does that make it fair game for ripping? Or just a last little portion of a diminishing market for stealing stuff and not getting made, almost immediately? I'm betting on the latter.
Recently my friend, Hugh MacLeod, put up a post on his blog, Gapingvoid.com, that fit in perfectly with a concept I've been working on of late, the concept of "Detri-viral Marketing". Detri-viral marketing is what happens when the collectivity and social nature of Web 2.0 go against a brand or service to send a negative message about what the parent company is doing. It is, essentially, when brands get busted - maybe for stealing an idea, or telling a lie, or just being generally duplicitous in their messages or their message sending. Two-faced as it would be. But one person never makes it happen. A lot of people make it happen. It's a snowball effect. The concept of viral marketing has been well documented over the last decade or so but the concept of detri-viral marketing hasn't really been defined, because probably, in real life, companies would just like this shit to go away. McDonald's has certainly dealt with a ton of it, in Europe primarily, in a consumer effort to illuminate the contents of their food - the "Supersize This" effect, if you will - and McDonald's has been a client of mine - a damn good one I must say - so I must tell you that a lot of the flack they have received is complete and total bunk. If you weren't a fat, stoopid, slovenly, couch potato, looser, you'd know better than to eat what they serve more than a few times week. But hey, these days, even those bums have a computer... so look out brands. These people have a lot of extra fucking time on their hands. They're like the people who don't like smoking - they don't have the time, commitment or gonads to join a real protest group, so they just find errant time in their day to accost smokers on city street corners and be asses because it makes them feel as if they stand for something. (I smoke too.)But that's not the kind of detri-viral marketing I want to look at today.
Today, I want to look at people who feel they can get something good done, or right some wrong, or change the world just a tiny little bit by joining something and adding their voice to an effort in the hopes that the whole movement will somehow add up to be greater than the sum of its parts. But let's stick to advertising today. That's enough world changing to get done in just one blog post.
Rewind to 2003. Wieden and Kennedy, the advertising agency in London had just returned from the Cannes Film Festival with the Palm d'Or for the best television commercial of the year for Honda. The spot, called "Cog" was rumoured to have been the most expensive TVC ever made and reputedly took over 600 takes to get right - and in it's own right is an absolute technical and conceptual masterpiece. I was showing it to everyone I could in 2003 because I thought it was just such a great goddamn idea. See it below.
And then, the shit hit the fan. Two Swiss artists immediately protested the idea that they had sold their artistic concept for commercial purpose but at the same time complained that Honda had "appropriated" the idea from their artwork.
To understand the world appropriated from the world of artistic criticism let's just be a bit more blunt. It means stolen. Ripped-off. Filched. Pilfered. Nicked. Hi-jacked and just pretty much the idea that the artist, or commercial artist in this case, used another piece of work to base yet another execution on a core concept that they in fact, did not conceive. Thievery. Robbery. An illegal act. But by the rule of law? Well that's going to depend on a whole lot of judges. Watch just the first few seconds of the Swiss artist's work, below and you tell me how you would rule:
Tony Davidson, creative director at Wieden & Kennedy, said the film carried various cultural references. He told Creative Review: "Advertising references culture and always has done. Part of our job is to be aware of what is going on in society. There is a difference between copying and being inspired by." Mr. Davidson has just recently been made a partner in the agency, based in Portland, Oregon USA and most well known for their Nike work for well more than 20 years. One could do a whole lot worse in the business than working at Wieden and Kennedy and this guy was just made partner. Go figure.
But did they do wrong? Trust me, if the access of Web 2.0 had been present in 2003 they would have taken a complete shit bath for this one. It's pretty much impossible to have watched the Swiss artist's film and not have figured, at least, that the guys who did the Honda spot saw the film. But where's the evidence? And what was the crime?
Did I have sex with that woman? Prove it, baby.
I of course, am not a lawyer, but I've seen my share on TV and I can tell you that the legal clarifications on this kind of thing are indeed fuzzy, and fuzzier from country to country - but I have worked in this business for nearly 30 years and am well schooled in copyright law. Here's basically, how it works: You can copyright what is considered "copy" - that's where the legal terminology comes from - meaning words. And you can copyright imagery - a picture, a film sequence, a visual representation of a concept that is unique. But you can not copyright an "idea", ie: "We should put air into rubber tubes and then put the tubes into rubber casings to make tyres which can then be put on bikes, cars, tractors, etc.". It's possible you could "patent" that idea, but that's a different legal concept entirely. The are also ideas that have become part of what is called the "public domain", meaning that the copyright or patent status has run out and the idea now belongs to the people as a whole - like Aspirin. Anybody can make Aspirin now. Or the Bible. Anybody can print and alter any version of the Bible they want. Or DaVinci. Now we have to watch wretched films about a code he never wrote. Oh, dear, revisionist history. Wouldn't we all love one of his ancestors to have some right to stop production of this dreck? Or is our desire to retain our suspension of disbelief greater than our desire for the truth? And when somebody can tell me what the fucking truth is, then I will die a happy man. But that's gotta wait.
Today' finale is much less dramatic than that.
Welcome Dr. Thanh. The good doctor, for lack of an idea that accurately emphasized his advertising concept, decided that the Chinese had already done that for him and commissioned a few local artisians to just flat-assed copy a new commercial for him - all he had to do, was change the logo - and Voi la! Vietnamese don't watch Chinese TV - they'll never know! Watch the two following commercials in tandem together. Pay special attention to the almost frame by frame replication of the production in addition to wardrobe and modeling/action choices. Honestly, this is corporately embarrassing.
Somebody oughta have their Marketing MBA revolked! Aren't we dealing in enough global shennanigans to have this still happening? Can I find a class in business ethics in Vietnam?
And I'm not introducing this to anyone. This thing had 1000 YouTube hits when I got it and it's well over 4000 today. Detri-viral marketing in action - a lot of people, aside from me, don't like it - and a few crafty editors created it - way inside the production I suppose.
The real Maguffin here (An Alfred Hitchcock term that refers to the element that draws viewers and characters into a drama) is when you go to the parent company's website and they wax on and on about their dedication to "intellectual ownership" - that means the ownership of an idea.
They're very proud of the intellectual capital they own in Vietnam, Singapore and Australia and act like they might be willing to spend the resources to sue anyone who might infringe upon that. But they have no compunction whatsoever about just copying artistic stuff from a Chinese manufacturer that I was told they felt was, "Best practice knowledge in the category". Rubbish. Geez. The problem, as I see it here, is not legal. It's ethical. And I can tell you that no creative person worth his/her salt would dare do this low-ball stuff. Why? Because if you ever want to engender a career in the business the last thing you want is to be accused of is copying another person's idea. Or much worse, copying a shitty idea - and that's what's happened here.
I've been having a discussion recently with a company who wants to mount a business idea based on a "model from San Francisco". What the hell does "Model" mean. It means a business plan. But these people seem to have missed the idea that you can't take models from just about anywhere you can find them and have them work in Vietnam without adding value and uniqueness particular to the reapplication. Will pine cones grow pine trees in Saigon just because they work well in Canada?
Artists, MBAs and others. Twitter didn't steal Twitter from anybody. Microsoft probably did steal the Graphical User Interface (GUI) from Apple, but that's history and we're finally seeing the comeuppance. If you want to have a big business success, try having a big idea. Simple? I don't think so. The world is full of small ideas and small thinkers of those ideas. But the world is well fewer with true visionaries who are well paid, well slept and well shagged. Keep that in mind. Detri-viral marketing is now a concept and I didn't invent it, I just coined the term. The world invented it. So let's get to work boys and girls. Let's create something honestly good today.
For more in the "How Not To Market In Asia" series, click below:
I) The Importance of Time, Money, Quality and Knowing How Much of Each You Need to Succeed
II) What's Wrong With the Vietnam Advertising Association?
For more on time bandit idea & business concept filching, para-normal plagiarism, and all out spooky behaviour, check below:
New York Magazine Steals AsiaLife cover from the future!
Dr. Thanh robbed by Chinese Time Bandits!
SDM:Saigon Digital Marketing victim of para-normal plagiarism!
Bono and international do-gooders caught (Red)handed in idea heist!
Saigon Brand Provocateur steals idea from himself!
For more on digital marketing and social networking see:
Xing vs. LinkedIn: Round II
Trial and Error: The New Normal
What's Wrong With My Social Networking? Xing vs. LinkedIn I
Low Tech Germany. Who Knew?
Advertising People and Blogs
How to Write the Best Blog in the World
What If Gutenberg Had a Blog?
If Blogs Are Free Does That Make Them Worthless?
Detri-Viral Marketing II: The Top 10 Social Media Blunders
Bright Lights, Big Internet and the WWED
Saigon Digital Marketing Conference Successfully Avoids Plumbers Convention
A Tale of Many Marketing Conferences
Detri-Viral Marketing I: How Web 2.0 Can Go Against A Brand
Marketing Predictions for 2009
Barcamp Saigon 2008
"Ignore Everybody" is Born: A Plug for Hugh MacLeod
Are the Bloggerati Missing the Market? Asia has Risen,
Into the Gapinvoid - Web 2.0 Social Networking Born 20 Years Ago
Thursday, February 19, 2009
What's Wrong With The Vietnamese Advertising Association? - How Not To Market in Asia II
A scan of articles on the state of the Vietnamese Advertising Market over the last few months reveals one thing: Somebody can't get the numbers right. And that somebody is the industry's guiding body, the Vietnam Advertising Association.For instance - How many advertising firms are there in Vietnam?
This article says 3000. And the next one says 3000 as well. But this one says 6000. And yet another says 7000. So how many firms is it really and what is considered an "advertising firm"?
And, how large is the market?
One story says $500 million. The next story says $1 Billion. Another only $31 million (are US bankers doing the counting around here?) And finally, a projection for the market in 2020 reaches a lofty $3 billion. But who really knows? Not the Vietnam Advertising Association, that's for sure, because all the numbers you see quoted above have been attributed to them according to the various publications.
But the one thing the VAA seems to hold a rock-hard consistency on is it's dislike for foreign companies in the business. Just take a look at the headlines below and you tell me if this supposed Trade Association is really representing the industry or just Vietnamese owned companies in the industry? It's embarrassing. For a nation that prides itself on greater and greater FDI (Foreign Direct Investment) numbers, year after year, the VAA has succeeded, in just a few short months and stories, in becoming the poster child for How Not to Market in Asia. Want to scare foreign companies away from investing in Vietnam? The VAA can help.
Imagine if the Banking Association started going after foreign banks - or the Construction Association started complaining about all the foreign money coming in, in the form of real estate development from - oh dear - other countries!
80% of industry profit falls into foreign hands - said Tran Quy Cap, Chairman of HCM City Advertisement Firms’ Association.
VietNamNet - A report on the 3-year implementation of the Advertisement Ordinance released recently by the Ministry of Culture and Information said that despite limitations on foreign ownership in the field of advertising, he number of domestic firms that have a foothold in the market remains modest, while the majority focus on organising events or printing. More than 3,000 advertisement firms are licensed to operate in Vietnam; however, 80% of profit falls into the hands of foreign companies.
Advertising: Profits Go To Foreign Pockets
VietNamNet – Vietnam has over 3,000 advertising companies but their turnover is still modest. Tran Nguyet Dan, Deputy Chairman cum Secretary General of the Vietnam Advertising Association (VAA) comments on this issue.
There are nearly 6,000 advertising firms in Vietnam.(according to VAA) “Of the more than US$1 billion of annual revenues from advertising activities in Vietnam, local firms account for 10-20%. Over 80% belong to several big foreign advertising groups,” said Do Kim Dung, Vice Chairman of the HCM City Association of Advertising, General Director of the An Tiem Advertising Company.
Foreign advertising companies now dominate up to 70% of the advertising market in Vietnam
VietNamNet - According to VAA, more than 7,000 advertising companies currently employ nearly 100,000 people, but many of them should take refresher and advanced courses to meet the professional requirements. Foreign advertising companies now dominate up to 70% of the advertising market in Vietnam. The industry’s revenue is projected to reach some US$3 billion by 2020, with local firms accounting for 50-60%.
VnBusinessNews - Total turnover for the Vietnamese advertising industry is currently around US$500 million. Presently, there are 7,000 companies licensed to do business as advertisers throughout Viet Nam.
Marketing-InteractiveNews - According to the Vietnam Advertising Association, Vietnam's ad and internet industry is expected to hit US$31 million by 2010 from US$10 million in 2007. There are currently 3000 companies in the advertising business.

Shortsighted, unfair and wildly unprofessional. Have I refrained from calling them crazy deranged fools yet? Oh, but wait. It seems the VAA have some experience in this area already. Take a look at this story from 2002. Yes, you can actually buy this story from a news service for $9.95. It's almost as if they were taking lesson's from the music industry by trying to sue their customers.
Vietnam Advertising Association launched fresh argument against investment license to foreign ad firm J Walter Thompson.
464 word report - published Jul 29, 2002
And on the battle goes on. Pointlessly. They forget to mention that the companies involved employ Vietnamese people and put quite a bit more than Ban on the table for thousands. They neglect the fact that the agencies didn't ship a few thousand Europeans and Americans in for the work and that the handful of foreigners who are here, pay Vietnamese landlords, eat Vietnamese food and drive vehicles bought and possibly made in Vietnam. And that's not even counting the beer. Vietnamese beer. The association also misses the training and more than significant technology transfer made by these firms towards the betterment of the entire industry, and country, and they seem almost blindly oblivious to the fact that the WPP group is a 30% shareholder in Vietnam's largest advertising company, DatViet VAC (Vietnam Advertising Corporation), which is still government controlled and also has a relationship with DDB, an American agency.
So you must wonder - What do they do at the meetings? But rather than speculate about what unsavory buggery might go on, I'd like to focus on what they should be doing at their meetings.
1) They should revise their charter - Whatever the hell is in their current charter certainly isn't helpful to the business at large. They should aim to serve the entire industry with a real special emphasis on the word serve. Do they really think a foreign company wants to join a body that spends a great deal of its time fighting them? They should be Brand Provocateurs for every advertiser and agency be they local, foreign or Martian.
2) They should aim to recruit the top agencies as members - Since the VAA doesn't have a website it's impossible to understand who is a member and who is not, but the last information I saw, at the Vietnam Advertising Festival, listed Dentsu as the only foreign agency. With O&M and JWT as big winners at the show and WPP affiliates, it shouldn't be much of a push to get them in as members, so long as nobody pulls their chairs out from under them at the big table. Also, oddly missing are the big local agencies, DatViet VAC and Golden Group. Somebody should be all over that.
3) They should stay on message - One look at the selection of news stories above and the plethora of people delivering the message is enough to understand why the numbers are always messed up. Figure out what the numbers are, and stay on message. They'll stand a much better chance of getting complicated regulations through a fairly dim body of lawmakers if the bureaucrats aren't totally perplexed by the numbers.
4) They should publish the numbers - I was contacted by a journalist lately from Media Magazine in HK because my blog was the most frequent result to a Google search for VAA. That's pretty sad. The journalist had commented that Thailand had a good site set up with facts and figures that advertisers, agencies and media companies could use as reference. Vietnam could use that and it should be the charge of VAA make that information transparent and accessible.
5) They should get a new logo - It's on the poster behind the people at the table.
This post isn't something that I sat up nights thinking about - rather it came after months of collecting stories and then realizing that the organization set up to bring some order and respect to the business was engaged in a concentrated effort to keep it divided - and I couldn't figure out, to what end? To be as fair as possible, it does seem that the multi-nationals won the lion's share of awards at the Golden Bells this year, indicating that the judging had a fairness that might not have been expected, considering the VAA's recent media output. Maybe that's a start.
To learn more about Brand Marketing Training in Vietnam, go here.
For more in the "How Not To Market In Asia" series, click below:
I) The Importance of Time, Money, Quality and Knowing How Much of Each You Need to Succeed
III) Detri-viral Marketing: When Web 2.0 works against your brand
The Wild Wild East Dailies
D a v i d E v e r i t t - C a r l s o n


